Managed IT Solutions
October 16, 2024
Managed IT Solutions for Australian Businesses
Drappier delivers managed IT services for Australian businesses. Helpdesk support, network monitoring, cloud backup, patch management, and strategic IT planning. Proactive, reliable, and built around your operations.
About
Your IT, Managed Proactively
From network infrastructure and cloud hosting to software development and VOIP, Drappier manages the full technology stack your business needs to operate efficiently and securely.
Solutions
Our IT Solutions
Drappier offers a comprehensive suite of IT services designed to streamline your operations, enhance security, and drive business growth. From managed IT services to cutting-edge cloud solutions and software development, our tailored offerings ensure your technology infrastructure is reliable, scalable, and aligned with your business goals. Stay ahead of the curve with future-proof solutions built for today’s fast-paced digital world.
Enterprise Ethernet
- Ideal Business Size: Small to Large
- Key Benefits: 24/7 monitoring, proactive issue resolution, IT infrastructure management
- Best For: Businesses looking to outsource IT management and maintenance
- Industries: Finance, Healthcare, Retail, Technology
- Key Challenges Solved: Downtime, data inefficiencies, lack of IT support
Next-Gen NBN
- Ideal Business Size: Medium to Large
- Key Benefits: High-speed, secure, and reliable internet connectivity
- Best For: Businesses with critical network and data demands
- Industries: Finance, Healthcare, Retail, Technology
- Key Challenges Solved: Network downtime, slow speeds, insufficient bandwidth
Website Hosting
- Ideal Business Size: Small to Large
- Key Benefits: Secure, reliable uptime, fast loading speeds, scalable hosting solutions
- Best For: Businesses needing fast, secure, and scalable web hosting
- Industries: E-commerce, SaaS, Media, Education
- Key Challenges Solved: Downtime, slow site speeds, scaling for traffic spikes
Server Hosting Solutions
- Ideal Business Size: Medium to Large
- Key Benefits: Customisable, secure, and scalable server environments for critical applications
- Best For: Businesses with high-performance needs and critical infrastructure
- Industries: Finance, Technology, Government, Healthcare
- Key Challenges Solved: Infrastructure scalability, data loss, inadequate server performance
Website Development
- Ideal Business Size: Small to Large
- Key Benefits: Tailored websites, responsive design, SEO-optimised, scalable architecture
- Best For: Businesses needing high-performance, user-centric websites
- Industries: E-commerce, SaaS, Professional Services
- Key Challenges Solved: Poor user experience, low SEO performance, limited scalability
Mobile Application Development
- Ideal Business Size: Small to Large
- Key Benefits: Custom app development, scalable and secure mobile solutions
- Best For: Businesses looking to engage customers via mobile applications
- Industries: Retail, SaaS, Healthcare, Media
- Key Challenges Solved: Platform incompatibility, poor user engagement, app vulnerabilities
Software Development
- Ideal Business Size: Medium to Large
- Key Benefits: Custom, scalable software tailored to specific business needs, security-focused development
- Best For: Businesses requiring proprietary software to enhance operations
- Industries: Finance, Healthcare, Education, Retail
- Key Challenges Solved: Integration issues, inefficient software, scalability problems
VOIP Solutions
- Ideal Business Size: Small to Large
- Key Benefits: Cost-effective communication, scalable call management, advanced features like call routing
- Best For: Businesses seeking scalable and reliable communication systems
- Industries: Customer Service, Sales, Finance, Retail
- Key Challenges Solved: Communication downtime, call quality issues, inefficient call routing
IT Consulting & Strategy
- Ideal Business Size: Medium to Large
- Key Benefits: Strategic IT planning, system optimisation, cost reduction, security improvements
- Best For: Businesses needing guidance on IT infrastructure, cost efficiency, and security improvements
- Industries: All industries
- Key Challenges Solved: IT inefficiencies, outdated technology, cybersecurity gaps
Remote IT Support
- Ideal Business Size: Small to Large
- Key Benefits: Instant support for remote teams, real-time troubleshooting, cost-effective IT support
- Best For: Businesses with distributed teams or requiring remote IT services
- Industries: Professional Services, Education, Nonprofits
- Key Challenges Solved: System downtime, software issues, remote access difficulties
Network Design & Management
- Ideal Business Size: Medium to Large
- Key Benefits: Customised network architecture, secure, scalable network infrastructure
- Best For: Businesses needing tailored network solutions for growth and security
- Industries: Healthcare, Finance, Technology, Government
- Key Challenges Solved: Network inefficiencies, security vulnerabilities, scalability issues
IT Infrastructure Monitoring & Maintenance
- Ideal Business Size: Medium to Large
- Key Benefits: Proactive monitoring, security threat detection, performance optimisation
- Best For: Businesses needing constant infrastructure monitoring for smooth operations
- Industries: Finance, Healthcare, Retail, Government
- Key Challenges Solved: Undetected system failures, security vulnerabilities, performance bottlenecks
Why Businesses Choose Drappier
Why Choose Drappier for IT Services?
- 16+ Years of Australian IT Expertise: We've been managing IT infrastructure for Australian businesses since 2009, across finance, healthcare, government and professional services.
- 24/7 Monitoring & Support: Round-the-clock helpdesk and proactive monitoring so issues get resolved before they impact your business.
- Fully Tailored to Your Business: No cookie-cutter packages. Every solution is scoped around your operations, budget, and growth goals.
- Security-First IT Management: Every service we deliver is built with cybersecurity baked in, not bolted on after.
Trusted By
Testimonials
Hear from Our Clients
Real results from real Australian businesses. See what our clients say about working with Drappier.
5-Star Rated on Google, Trustpilot, and Clutch
FAQS
Frequently Asked Questions
What is included in Drappier's managed IT services?
Drappier’s managed IT services include helpdesk support, network monitoring and management, cloud backup and disaster recovery, patch management, hardware procurement, and strategic IT planning, all delivered under a predictable monthly cost.
How is managed IT different from break-fix IT support?
Break-fix support is reactive, you call when something breaks. Managed IT is proactive: Drappier monitors your systems continuously, resolves issues before they cause downtime, and plans your IT infrastructure for long-term reliability and growth.
Can Drappier manage our IT if we already have an internal IT person?
Yes. Many clients use Drappier alongside an internal IT resource. We handle monitoring, maintenance, and specialist tasks while your internal team focuses on day-to-day requests, giving you enterprise-level capability without the cost of a full team.
How much does managed IT support cost?
Managed IT pricing depends on the number of users, devices, and services required. Drappier offers tailored packages to suit your business size and needs. Contact us for a free assessment and quote.
Does managed IT support help with Essential Eight compliance?
Yes. Many Essential Eight controls – including patch management, application control, and daily backups, are delivered as part of Drappier’s managed IT service. For businesses working toward full Essential Eight compliance, our managed IT and compliance teams work together to close gaps across both technical and governance requirements.