Privacy Policy
Privacy Policy
Drappier International Pty Limited
ABN: 52 138 670 390
ACN: 138 670 390
Trading as: Drappier
Website: /
Primary Email Contact: [email protected]
Postal Address: PO BOX 986, Parramatta NSW 2124, Australia
Telephone: 1800 372 777
Last Updated: 20 October 2025
Jurisdiction: New South Wales, Australia
1. Scope
This Privacy Policy explains how Drappier collects, uses, discloses, stores and protects personal information obtained through this website and associated online touchpoints. It applies to all information collected through web forms, enquiry portals, analytics, embedded tools and other interactions made available through the Site.
Separate terms or privacy provisions may apply to contracted services, suppliers, recruitment or consulting engagements, and prevail in case of conflict.
2. Information we collect
We collect personal information that you provide directly and information collected automatically through your use of the Site, including but not limited to the categories below.
Information you provide directly
• Name, role or job title
• Business name and contact details
• Email address and phone number
• Enquiry or application content
• Files, attachments or supporting documentation submitted via forms
• Communication preferences and selections
Information collected automatically
• Device type, browser and operating system
• IP address and referral source
• Pages viewed, time on Site and interaction behaviour
• Session timing, performance and error diagnostics
• Cookies and similar technologies used for measurement and functionality
Derived / inferred information
We may generate additional data through automated or human-assisted analysis, including but not limited to:
• form classification and prioritisation
• routing and triage
• fraud and abuse indicators
• cyber threat or misuse signals
We do not intentionally collect sensitive information via the Site. If you provide such information, you consent to its handling in accordance with this Policy.
3. How we use your information
We collect and use personal information for legitimate business purposes, including but not limited to:
• operating, maintaining and securing the Site
• receiving and responding to enquiries or quote requests
• creating business contact and CRM records
• improving service quality and customer experience
• evaluating demand and interest in products and services
• detecting, preventing and investigating abuse, fraud or cyber security threats
• complying with legal obligations or exercising legal rights
We do not sell personal information.
4. Cookies and analytics
The Site uses cookies and similar technologies for security, analytics and functionality. These help us understand traffic, improve performance and detect misuse.
Australia operates on implied consent, meaning that by using the Site you consent to cookie-based analytics.
You may disable cookies in your browser settings; however some features may not function correctly.
5. How we disclose information
We may disclose personal information to third parties where reasonably necessary for the above purposes, including but not limited to:
• Drappier directors, staff and authorised contractors
• related corporate entities and service providers
• cloud hosting, analytics and security tooling suppliers
• professional advisers (legal, cyber, audit or compliance)
• government authorities or law enforcement where required or permitted by law
• entities involved in a business transfer or restructuring
All service providers are required to handle personal information securely and only for the purposes expressly authorised by Drappier.
6. Overseas transfers & data residency
We may process or store personal information using infrastructure located inside or outside Australia. This may include jurisdictions with different privacy regimes.
Where cross-border disclosure occurs, we take reasonable steps to implement safeguards such as contractual controls, access restrictions and commercially reasonable security measures.
7. Security protections
We take reasonable steps to safeguard personal information against misuse, interference, unauthorised access, modification or disclosure. These include, but are not limited to:
• access controls and authentication
• network and platform security
• monitoring and logging
• restricted access to authorised personnel only
• secure disposal methods when no longer required
No online transmission or storage method is completely secure. You are responsible for using secure devices and secure internet connections.
8. Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, or to comply with legal, regulatory or risk management obligations. When no longer required, information is de-identified or securely destroyed where reasonably practicable.
9. Access and correction
You may request access to the personal information we hold about you, or request correction where it is inaccurate, incomplete or out of date.
We may need to verify your identity before responding. Access may be refused in circumstances permitted by law (for example, where disclosure would unreasonably impact the privacy of others or reveal commercially sensitive information). If refused, reasons will be provided.
10. Unauthorised use, incident response and law enforcement
The Site is monitored for misuse and cyber security events. Where unlawful or harmful activity is detected or suspected, Drappier may preserve relevant data and cooperate with law enforcement or regulatory bodies.
Where an eligible data breach occurs, we will comply with the Notifiable Data Breach scheme under the Privacy Act 1988 (Cth).
11. Third party links
The Site may link to external websites operated by third parties. Drappier is not responsible for their privacy practices or content. You should review their policies before providing information.
12. Changes to this Policy
Drappier may update this Policy from time to time by publishing a revised version on the Site. The updated Policy takes effect when posted. Continued use of the Site constitutes acceptance of the updated version.
13. Contact and complaints
Privacy enquiries or complaints can be made by contacting:
Email: [email protected]
Post: PO BOX 986, Parramatta NSW 2124 Australia
Phone: 1800 372 777
We will acknowledge your enquiry and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).